Gurgaon Electricity Bill Payment Made Easy: A Comprehensive Guide

Dec 30, 2023

Introduction

Gurgaon, also known as Gurugram, is not only India's financial and technology hub but also the "City of Millennials." As a rapidly developing city, Gurgaon has various departments responsible for ensuring the smooth functioning of basic amenities. One such department is the Dakshin Haryana Bijli Vitaran Nigam (DHBVN), which handles the distribution of electricity in the city. Gone are the days when people had to stand in long queues at the electricity department office to pay their bills. With the advancements in technology, Gurgaon electricity bills can now be paid online through the DHBVN website. In this comprehensive guide, we will explore the different methods and modes of payment for Gurgaon electricity bills.

Latest News on DHBVN Electricity Bill Payments

In recent news, the DHBVN has introduced a waiver scheme for consumer families falling below the poverty line in Gurgaon. Consumer families with a verified yearly income of up to Rs.1 Lakh, as per the Database of Parivar Pehchan Patra in the Family Information Data Repository, are eligible for this waiver. Additionally, domestic DISCOM consumers with a DHBVN electricity consumption of 150 units for the last 12 months will also be eligible for the waiver. The rates for monthly electricity consumption for these families will range from Rs.2 per unit to Rs.2.75 per unit, based on the usage.

Dakshin Haryana Bijli Vitaran Nigam (DHBVN)

Dakshin Haryana Bijli Vitaran Nigam (DHBVN) is the authority responsible for distributing electricity in various cities of Haryana. Established in 1999, DHBVN operates under the governance of the Haryana government, with its headquarters located in Hisar. In Gurgaon, DHBVN is the primary entity responsible for all electricity-related matters. The DHBVN website provides services such as new connection applications and KYC updates.

DHBVN Electricity Charges in Gurgaon

The electricity charges for residents of Gurgaon are based on the number of units consumed. Here is a breakdown of the charges for domestic users in Gurgaon:

Units Charges per unit
Up to 50 Rs 2
51-150 Rs 2.50
151-250 Rs 5.25
251-500 Rs 6.30
501-800 Rs 7.10
Above 800 Rs 7.10

For the industrial sector, the electricity tariff ranges between Rs 6.35 per unit to Rs 6.95 per unit, depending on the category and consumption.

Gurgaon Electricity Bill Payment Methods

Gurgaon electricity bills can be paid through various methods. The easiest and most convenient way is to pay online through the DHBVN website. Payments can be made using credit cards, debit cards, net banking, mobile wallets, and UPI platforms such as GooglePay and PhonePe. It is important to exercise caution while making online payments to avoid any errors that may result in incorrect debits from your account.

Step-by-Step Guide: How to Pay Gurgaon Electricity Bill on the DHBVN Website

To pay your Gurgaon electricity bill on the DHBVN website, follow these steps:

  1. Go to the DHBVN website at dhbvn.org.in and log in to your account.
  2. Click on "Pay Your Bill" in the menu bar.
  3. Enter your account number, registered mobile number, email ID, and captcha on the next page.
  4. Click on "Proceed" to view your bill amount and other details.
  5. Select your preferred payment method: credit card, debit card, UPI, e-wallet, or net banking.
  6. Enter the OTP (One Time Password) received and click "Submit."
  7. Save the e-receipt for future reference.

How to Pay Gurgaon Electricity Bill Using E-Wallet

You can also pay your Gurgaon electricity bill using popular e-wallet apps such as Paytm or Mobikwik. Here's how to do it using Paytm:

  1. Download the Paytm app from your preferred app store and open it.
  2. Click on "Electricity Bill" and select your state from the drop-down menu.
  3. Choose Dakshin Haryana Bijli Vitran Nigam (DHBVN) as the electricity provider.
  4. Enter your account number, mobile number, and nickname, then click "Proceed."
  5. View your electricity bill and proceed to complete the payment.
  6. Save the e-receipt for future reference.

How to Pay Gurgaon Electricity Bill Using PhonePe

Another popular mobile application for digital payments is PhonePe. Here's a step-by-step guide to paying your Gurgaon electricity bill using PhonePe:

  1. Download the PhonePe app from the Play Store or App Store and open it.
  2. Click on "Electricity" and select Dakshin Haryana Bijli Vitran Nigam (DHBVN) from the list.
  3. Enter your account number (consumer ID) and click "Proceed."
  4. Review your bill amount and other details on the screen.
  5. Choose your preferred payment method: UPI, credit card, debit card, or wallet.
  6. Complete the payment process and save the e-receipt.

How to Pay Gurgaon Electricity Bill Using UPI App

To pay your Gurgaon electricity bill using a UPI app, follow these steps using Google Pay as an example:

  1. Open the Google Pay app on your phone.
  2. Under the "Businesses and Bills" section, select "Bills."
  3. Select "Electricity" and then choose Dakshin Haryana Bijli Vitran Nigam (DHBVN).
  4. Enter your account number, and your bill details will be fetched.
  5. Click on "Pay" and complete the payment process.
  6. Save the e-receipt for future reference.

DHBVN Electricity Bill Payment App

The DHBVN app is a popular platform for electricity bill payments in Gurgaon. It offers multiple online payment modes, including credit cards, debit cards, and internet banking. Some key features of the DHBVN electricity bill payment app include:

  • User registration and login functionality
  • Viewing payment history
  • Easy navigation for accessing services
  • Complaint registration

To pay your DHBVN electricity bill using the app, follow these steps:

  1. Open the DHBVN electricity bill payment app on your phone.
  2. Log in using your credentials.
  3. Click on "Pay Bill" in the app.
  4. Select your preferred payment method: credit card, debit card, UPI, e-wallet, or net banking.
  5. Enter the OTP received and click "Submit."
  6. Save the e-receipt after the payment is completed.

How to View DHBVN Electricity Bill Payment on DHBVN App

There is a mobile application called DHBVN that allows users to view their electricity bills. Please note that this app is not owned by the department itself. To view your DHBVN electricity bill on the app, follow these steps:

  1. Download the DHBVN mobile application from the Play Store or App Store.
  2. Open the app and enter your credentials to log in.
  3. Enter your account number to view your electricity bill details.
  4. All the relevant bill information, such as account number, amount, due dates, and surcharges, will be displayed on the screen.

Gurgaon Electricity Bill Payment Process Offline

If you prefer to pay your Gurgaon electricity bill offline, you can visit the nearest DHBVN office or collection center. Payments can be made in cash, through demand drafts, or by check. Upon payment, you will receive a receipt that should be kept for future reference.

How to Locate the Nearest DHBVN Office for Bill Payment

To find the nearest DHBVN office for bill payment, follow these steps:

  1. Go to the DHBVN website.
  2. Click on "Services" in the menu bar.
  3. Select "Locate Nearest" and then click on "Offices."
  4. Choose the district and city from the drop-down menu.
  5. A list of nearest DHBVN offices will be displayed, including their addresses and locations.

Checking Gurgaon Electricity Bill Online

You can easily check your Gurgaon electricity bill online through the DHBVN website. Follow these steps to check your bill:

  1. Go to the DHBVN website.
  2. Click on "View Bill" in the menu bar.
  3. Enter your account number and captcha.
  4. Click "Proceed" to view your bill details, including the amount due and payment dates.

Applying for a New Connection at DHBVN Website

If you need to apply for a new electricity connection in Gurgaon, you can do so through the DHBVN website. Follow these steps to apply for a new connection:

  1. Go to the DHBVN website.
  2. Click on "New Connection" in the menu bar.
  3. Fill out the application form with the required information and upload the necessary documents.
  4. Click "Submit" to complete the application process.
  5. The electricity department will verify your application and contact you with further instructions.

Updating KYC Details

To update your KYC (Know Your Customer) details with DHBVN, follow these steps:

  1. Go to the DHBVN website.
  2. Click on "Update KYC" in the menu bar.
  3. Enter your account number, Aadhar number, mobile number, email ID, and Parivaar Pehchan number.
  4. Tick the consent box and click "Update."
  5. Upload any required documents if necessary.
  6. Once the documents are verified, your KYC details will be updated.

Registering a Complaint at DHBVN Website

If you need to register a complaint with DHBVN, you can do so through their website. Follow these steps to lodge a complaint:

  1. Go to the DHBVN website.
  2. Click on "Register Complaints" in the menu bar.
  3. Log in using your credentials.
  4. Fill out the complaint form with the necessary details.
  5. Print a copy of the complaint for your records.
  6. If you need to track your complaint, enter the complaint number and click "Track Complaint."

Registering a Complaint with DHBVN via SMS

Alternatively, you can register a complaint with DHBVN via SMS. To do this, send an SMS in the following format:

For service billing issues: WB [Consumer Number] For metering service issues: MB [Consumer Number] For meter inspection: INSP [Consumer Number] For supply-related complaints: NSC [Consumer Number]

Send the SMS to 56161101.

Checking Power Consumption History on DHBVN Online

DHBVN provides a facility for users to check their power consumption history online. This feature allows users to monitor their daily electricity usage. To check your power consumption history, follow these steps:

  1. Go to the DHBVN website.
  2. Click on the "My Account" tab.
  3. Select "Consumption History" under the "Consumption" tab.
  4. Enter your 10-digit consumer account number and password.
  5. Click "Login" to view your consumption history.

Checking Load Graph on DHBVN

DHBVN also allows users to check their power load in a graphical format. To view the load graph, follow these steps:

  1. Go to the DHBVN website.
  2. Click on the "My Account" tab.
  3. Select "Load Graph" under the "Consumption" tab.
  4. Enter your 10-digit account number and password.
  5. Click "Login" to view the load graph of your power consumption.

Applying for Solar Connection on DHBVN Gurgaon Website

If you are interested in getting a solar connection at your property in Gurgaon, you can apply for it through the DHBVN website. Here's how:

  1. Go to the DHBVN website.
  2. Click on "Solar Connection" and follow the instructions on the page.
  3. Log in to your account before submitting the online application.
  4. Fill out the application form and attach the required documents.
  5. Once your application is submitted, the connection will be installed, and you may be eligible for a subsidy.

Finding Outages in Gurgaon on DHBVN Website

To check for any power outages in Gurgaon, you can visit the DHBVN website. Follow these steps:

  1. Go to the DHBVN website.
  2. Click on "View Outages" under the "Services" section.
  3. Select your circle, such as Gurugram-1 or Gurugram-II, from the drop-down menu.
  4. The website will provide details about any current outages in your area.

Conclusion

Paying your Gurgaon electricity bill has never been easier, thanks to the various online and offline payment methods offered by DHBVN. Whether you choose to pay through the DHBVN website, mobile apps, or by visiting the nearest DHBVN office, you now have the convenience of managing your electricity bills with just a few clicks. Additionally, the recent introduction of the waiver scheme for families below the poverty line demonstrates DHBVN's commitment to providing affordable electricity to all. By following the step-by-step guides provided in this comprehensive guide, you can easily navigate the Gurgaon electricity bill payment process and enjoy uninterrupted power supply in the vibrant city of Gurgaon.

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